Bluprint Reviews

This is for the website and customer service. Too bad because the actual classes and instructors are quite good.

Cannot give a year's membership without the recipient having say in future years if MY CREDIT CARD would be charged again.

AND if you have ever tried to leave information on their email form... let's just say that that too is impossible.

There seems to be no one who can run this soon-to-be-again sunk ship.

I’ve spent over £400 on Craftsy courses and have been locked out of my account. Customer services refuse to help. I’ve explained clearly that I no longer have access to the email address used to login to craftsy yet they ask me for proof of purchase and change password, all of which I cannot do. AVOID don’t make the same mistake I did. Heartbroken.

Last week i was able to log in, review my orders I have purchased in the past and enjoy the new site.
Over the past few days I can't login, I have tried changing my password with no result.
Please help me.

I had given up with Craftsy due to the issues earlier in 2020. Without checking they did an automatic withdrawal from my account following emails they agreed to cancel and refund. The refund was sent to my PayPal account pending clearance within hours it was cancelled. I have received no replies to my following emails. In addition I have checked the classes any there is nothing new so looks as though this is money down the drain

Had bought classes with Craftsy, which changed to Bluprint. Now it's Craftsy again, I'm unable to login, will not reply to emails and fear I've lost them all. Rubbish customer service!

Don't even deserve one star. Lost everything. When I go to login it tells me my account doesn't exist. Customer service is non existent. DON'T WASTE YOUR MONEY.

All my lovely classes are now lost. Why should anyone trust a new version no to lose these again? Please restore my classes. I PAID for them!!!

VERY ANGRY CUSTOMER

I am so frustrated and Angry with this company!!! I noticed today that 4 more monthly payments have been taken from my card under “craftsy” when we were informed in May the closure and that membership and payments would cease. I signed up with bluprint, they have sold it off, transferred all our details and payment details under the name craftsy onto a terrible website making it near impossible to simply remove your card details and cancel. I have not been able to access any content and yet I’m paying for it. Bluprint sent all subscribers an email in May stating that it would be closing. Since then we have not had any correspondence or notification from them. Most people have classes that they have bought and are unable to download, yet no support has been given. This is a unethical and they should be penalised for sharing data and purposely making it difficult to cancel. Customer services cannot be contacted on live chat or by phone. If customer services reads this - Respond immediately to my email request to cancel!!!

AWFUL. I was a bluprint member and it was ok. Not many new classes but I liked that you could buy projects that came with everything you needed and sometimes there was a class that walked you through it. Craftsy is a piece of poop. It's basically all the same old classes, no products sold, no free classes etc. The website is horrible to try and navigate and customer service I'm pretty sure is a room filled with a bunch monkeys. It is unfortunate and I won't continue my subscription. Like another person said go to YouTube.

Craftsy - Bluprint - Craftsy again - please sort yourselves out. I do appear to have access to the classes, but it is so difficult to find what you want, without trawling through a lot of pages to end up back at the home page. The search engine is a waste of time and when you do find something you are interesting in, it ends up at an advert and not at a class. When you do find a class and the download for the instructions are not available. I even emailed the class teacher and she said she had nothing to do with Craftsy any more. I have emailed Craftsy with the issue with absolutely no response. Why should they care as they have your money. Just go to U tube for free.